ISO 9001 QUALITY MANAGEMENT SYSTEMS
The accreditation assures that our business activity management consistently delivers satisfaction to our customers and fully meets their requirements.
It is underpinned by a number of principles including:
- A set of procedures that cover all key processes in the business
- Monitoring processes to ensure that they are effective
- Regular review of individual processes and the quality system itself to ensure their effectiveness
- Facilitating continual improvement
- Customer focus